Launch North Digital Marketing Brisbane
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AI Chatbot for Restaurants

Turn website visitors into booked tables, faster.

Your 24/7 AI host answers questions, takes enquiries, and nudges guests to book, so your team can focus on service.

Reduce
phone calls

Answer menus, hours, parking, BYO and dietary questions on the spot.

Take Bookings Around the Clock

Instantly manage enquiries to capture every guest opportunity, day or night.

Direct Function Enquiries

Picks up words like birthday, wedding, or group booking to bring up function forms.

Speaks Your Guest’s Language

Automatically recognises a guest’s language and replies accordingly.

Trusted by Restaurants to Handle the Questions That Steal Time

Every call or question your receptionist, human or AI, can’t answer is a missed opportunity, from sharing the menu to explaining drinks, specials, or event details.

Guests today expect instant answers, whether they are checking if you are open on a public holiday, asking about gluten free options, or trying to book a birthday dinner. When your team is busy serving or the doors are closed, those questions often go unanswered and potential bookings slip away.

Our AI chatbot is your always on front of house assistant. It lives on your website and messaging channels, instantly answering common questions about menus, hours, parking, and BYO. When guests are ready to book, it nudges them directly into your reservation system. For functions and events, it collects key details such as date, headcount, and budget, and delivers them straight to your inbox so your team can follow up with a qualified lead.

By handling repetitive enquiries automatically, the chatbot reduces phone interruptions during peak service and captures enquiries that would otherwise be lost after hours. It ensures consistent, on brand answers every time while handing off to your staff for complex or sensitive requests. The result is more bookings, happier guests, and less stress for your team.

Smarter bookings, fewer calls, happier guests

Reservations & Waitlist

Guide guests to your booking engine. Explain policies and answer common questions.

Menu & Dietary

Answer questions about allergens, vegan, halal, kosher, kids’ menu, gluten-free options, and dish details like steak cuts, cooking styles, and seafood options.

Gift Cards & Vouchers

Explain how guests can purchase or redeem gift cards or vouchers.

Function Room Info

Provide details on spaces, capacities, and minimum spends. Direct guests to the correct enquiry page.

Hours, Parking, BYO, Dress Code

Instant, accurate answers without interrupting staff.

Monthly Promos

Showcase current specials, themed events, or seasonal packages to boost bookings.

Results That Drive Growth

Every unanswered call or late-night email is a missed opportunity. Guests today expect instant answers, whether they are checking if you are open on a public holiday, asking about gluten free options, or trying to book a birthday dinner. When your team is busy serving or the doors are closed, those questions often go unanswered and potential bookings slip away.

By handling repetitive enquiries automatically, the chatbot reduces phone interruptions during peak service and captures enquiries that would otherwise be lost after hours. It ensures consistent, on brand answers every time while handing off to your staff for complex or sensitive requests. The result is more bookings, happier guests, and less stress for your team.

10x

Faster replies

24%

Higher satisfaction

40%

Fewer calls

94+

Languages Supported

20%

Higher Repeat Bookings

95%

Questions resolved automatically

Stand Out with an AI Chatbot Built for Hospitality

Now that you have made it this far down the page, it is clear you know how important it is to engage your customers the moment they land on your website. An AI chatbot gives your guests instant answers, captures bookings and enquiries, and keeps your business open to opportunities 24/7.

Without a chatbot, potential customers may leave your site with unanswered questions or look elsewhere. With a tailored AI solution, you can streamline enquiries, reduce repetitive phone calls, and free your staff to focus on what they do best, delivering great hospitality.

Creating a smarter digital presence with our AI chatbot will save you time, improve the customer experience, and help you convert more website visitors into real bookings. Let us help you put the right technology in place today, so your restaurant or venue can stand out and succeed online.

What Our Clients Say

Launch North Digital Marketing
5.0
Based on 11 reviews
review us on
Launch North - Digital Marketing Brisbane
5.0
Based on 11 reviews
review us on
Susanne Rea
Susanne Rea
07:02 26 Apr 24
Thank you Launch North! Chris went beyond the call of duty to assist me with my social media requirements. I highly recommend!
Brad Sears
Brad Sears
05:20 31 Dec 23
Thankyou North LaunchWe would like to extend our deepest gratitude for the incredible support and assistance for setting up Chalawan thai massage website and facilitating communication with our clients. Your expertise in seo has truly had an impact on our business growth and reaching new clientsThank you, Launch North / Chris.SGreatly appreciatedChalawan Thai MassageWest End
Dan Keighran
Dan Keighran
21:37 31 May 22
Chris provides a professional service and quick turnaround. I would highly recommend.
Adam1
Adam1
00:59 09 May 22
Fantastic team to work with extensive knowledge on SEO and advancing company brand.
Chris Higgins
Chris Higgins
02:43 08 Apr 22
The team a Launch North are professional, efficient and simply get the job done. Thanks LN Team.
David Wright
David Wright
06:17 31 Mar 22
Chris has reinvented how we view social media and google. He has taken us from zero to Hero in 5 months.Way beyond my wildest dreams. Thank you so much Chris and Team.
Jeremy Paterson
Jeremy Paterson
06:27 30 Mar 22
From the moment I met with Chris, nothing was too much trouble. The website and content was completed in a timely fashion to the specifications I required. I would have no hesitation in recommending Chris and his team and looking forward to working closely with them in the coming months and reaping the rewards due to their marketing know how and experience.
Eugene Bradshaw
Eugene Bradshaw
09:59 20 Sep 21
Chris at Launch North is extremely helpful, I have been working with him for a few months now and I have seen an increase in sales since I started. He checks in daily and gives great advice which is very helpful.
Timothy King
Timothy King
07:13 11 Aug 21
Chris' experience in web design has helped our pages to be clearer, easier to follow and definitely more organised. Thanks Chris.
Bryon Hill
Bryon Hill
08:52 04 Aug 21
Since engaging Launch North in early 2021, Chris and his team have redesigned the way that we approach marketing and vastly improved our web presence as a recruitment software provider of 26 years, their ability to understand what I was trying to achieve having not really spent very much time on marketing before was more than I could possibly of imagined.My company now has a much more professional and fit for purpose presence in our own industry, our web rankings have improved to the point that on some of the best searches for my industry keywords we are already on page 1 of google (from page 9 and higher) and many people have complimented me on the new fresh image that we are trying to put across including our new website.I am working with Launch North on improving our social media presence and their ability to come up with amazing content for blogs and posts has been truly outstanding. I am able to contact them at almost any time and on a couple of occasions I have had need of them last minute with projects and they have always come through for me.I would highly recommend to anyone.Brian HillRDB Now PTY Ltd
Mick Ivan
Mick Ivan
23:22 21 Apr 21
I worked with Chris at launch north, he has been doing all of my seo and google adds for my business as well as website etc. As a stonemason I’m now getting more enquiry than ever before as we are at the top of first page for many of our key words to do with our business. Highly recommend his company and the person himself. Great service, very professional and easy to deal with.
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